X1000 boots to black with Radeon R9 270X and 2.7 driver

AmigaOne X1000 platform specific issues.
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mbrantley
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Re: X1000 boots to black with Radeon R9 270X and 2.7 driver

Post by mbrantley »

Just point of clarity, some non-betatesters were shipped X1000 computers with an older firmware than is current. I had to update mine soon after receiving my computer in summer 2012. To my knowledge there has been no firmware update since 2012 (correct me if wrong), so anybody with a newer machine should be up to date.
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Epsilon
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Re: X1000 boots to black with Radeon R9 270X and 2.7 driver

Post by Epsilon »

Christopher Follett wrote: Nothing special, just switch jumper, like posted in the post before yours.
You set it in rescue, then once in CFE, switch jumper and reflash. NEVER flash the rescue flash.

Epsilons board will be fine, he just needs to see what serial is showing. Also using no GFX (set no video jumper) should solve any issue with GFX cards.
Remember, he didnt screw up the rescue firmware only the normal firmware.

I must stress this, all non betatesters have the latest firmware, so there is NO need to mess with the flash at all.
If epsilon cant sort this, then its going to be a costly, in shipping, etc etc. Its a shame as the machine was working fine.
As hans said some cards (rare), just dont seem to work correctly (this is why we recommend tested cards).
My X1000 didn't have the latest firmware. I had to update it myself back in 2012 to enable dual display support. (http://amigax1000.blogspot.com.au/2012/ ... 0-pci.html)

I got a null modem serial cable last night from a friend (shops are closed here for Easter). I tested it first on A4000t to Mac (with USB to serial converter) to make sure it works - it worked fine with the required settings set as used on the amiga wiki for the serial debugging guide. Could transmit and receive data so the cable works.

Connected to the X1000 and Mac - no data. None, nothing at all on power on. In both rescue mode and normal mode. Not a good sign I expect... :-(

I was also asked about LEDS showing on the X1000 on power on. I took two photos of them - 4 LEDS are showing. Links to the photos are here:

https://www.flickr.com/photos/29895888@N03/16426351944/

https://www.flickr.com/photos/29895888@N03/17047435662/

What else can I do?

Catcha,
Epsilon
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LyleHaze
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Re: X1000 boots to black with Radeon R9 270X and 2.7 driver

Post by LyleHaze »

Epsilon wrote: I took two photos of them - 4 LEDS are showing. Links to the photos are here:

https://www.flickr.com/photos/29895888@N03/16426351944/

https://www.flickr.com/photos/29895888@N03/17047435662/

What else can I do?

Catcha,
Epsilon
The photo shows LEDS 2, 3, 4, and 5 are lit.
3, 4, and 5 are good news.

LED2 lit indicates a "CPU core supply fault"

If that is lit you won't be getting much on serial, or anywhere else for that matter.
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Hans
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Re: X1000 boots to black with Radeon R9 270X and 2.7 driver

Post by Hans »

LyleHaze wrote:
Epsilon wrote: I took two photos of them - 4 LEDS are showing. Links to the photos are here:

https://www.flickr.com/photos/29895888@N03/16426351944/

https://www.flickr.com/photos/29895888@N03/17047435662/

What else can I do?

Catcha,
Epsilon
The photo shows LEDS 2, 3, 4, and 5 are lit.
3, 4, and 5 are good news.

LED2 lit indicates a "CPU core supply fault"

If that is lit you won't be getting much on serial, or anywhere else for that matter.
That is a bit odd. According to the A1-X1000 reference manual:
LED1 = general power supply fault
LED2 = CPU core supply fault
LED3 = SB600 power good
LED4 = CPU power good
LED5 = SB600 running

So, in general the power supply to the board is good. Confusingly, both LED2 and LED4 are lit, so there's a "CPU core supply fault" despite "CPU power good." What could cause that? Definitely not a firmware update. One of the last things that Epsilon did was change the ROM jumper. I'm doubtful that this would make a difference, although it might be possible that a bad jumper connection could cause trouble. Perhaps a power connector (or something else) got loosened a bit while Epsilon was working on this?

I did a quick search to see if someone else has experienced this before. Xeno74 did have occasional boot troubles with LED 2 lit (link). The forum thread about it doesn't say how the issue was resolved. He did send it to Amigakit, so Christopher Follet is probably most likely to know how to deal with this issue.

Hans
http://hdrlab.org.nz/ - Amiga OS 4 projects, programming articles and more. Home of the RadeonHD driver for Amiga OS 4.x project.
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Re: X1000 boots to black with Radeon R9 270X and 2.7 driver

Post by tonyw »

At a guess, the "CPU Power Good" means the 3.3 V supply, while the "CPU core supply fault" means the core voltage, whatever that is. 1.8 V?

Epsilon, are you sure you had the Mac set to not use any CTS/RTS handshaking? The X-1000 doesn't have any, but that won't stop it transmitting if it wants to. It's 115200 baud, naturally.

You can always send it to me in Sydney. I can try it here with all the hardware and software support needed (and liaise with Chris at the same time).
cheers
tony
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Raziel
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Re: X1000 boots to black with Radeon R9 270X and 2.7 driver

Post by Raziel »

tonyw wrote:At a guess, the "CPU Power Good" means the 3.3 V supply, while the "CPU core supply fault" means the core voltage, whatever that is. 1.8 V?

Epsilon, are you sure you had the Mac set to not use any CTS/RTS handshaking? The X-1000 doesn't have any, but that won't stop it transmitting if it wants to. It's 115200 baud, naturally.

You can always send it to me in Sydney. I can try it here with all the hardware and software support needed (and liaise with Chris at the same time).
Awesome offer, Tony...

Not sure how far away you two are...but maybe he could even show up personally?
Four eyes see more than two...and two brains got even more ideas.

@Epsilon

I'd still not give up.
Have you stripped the X down yet (down to one ram aswell)?
You could try a battery change.
You could even try to use another PSU (with a stripped system you could even try a weaker one, just for the sake of testing)
People are dying.
Entire ecosystems are collapsing.
We are in the beginning of a mass extinction.
And all you can talk about is money and fairytales of eternal economic growth.
How dare you!
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Epsilon
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Re: X1000 boots to black with Radeon R9 270X and 2.7 driver

Post by Epsilon »

Raziel wrote: @Epsilon

I'd still not give up.
Have you stripped the X down yet (down to one ram aswell)?
You could try a battery change.
You could even try to use another PSU (with a stripped system you could even try a weaker one, just for the sake of testing)
I haven't given up. Again thanks to everyone who has offered very helpful suggestions and encouragement.

Update on what I have tested since the last time I posted here. Summary - still have the same issue.

I stripped the X down to the motherboard and one ram stick as suggested - no change. Rescue and normal mode tested.

I bought a brand new CR2032 battery today and fitted it in the X1000 - no change. Rescue and normal mode tested.

I took my fully working Thermaltake 875W PC PSU from my Core i7 PC (only other PSU I can use) today and connected to the X1000 bypassing the original PSU entirely to power the motherboard - no change. Rescue and normal mode tested.

https://www.flickr.com/photos/29895888@N03/16877366580/

Original PSU reinstated and tested - no change. Rescue and Normal mode tested.

I also removed the CF card and tested - no change. Rescue and Normal mode tested.

For all tests I had the null modem serial cable connected to the Mac (115200, 8N1 and no checksums, no RTS/CTS and no XON/XOFF Set) and checking for any data output - no data outputted.

Still have the same 4 LED appear on the motherboard through all the tests above. I think we can discount the PSU, CF and battery at this point.

What else can I do? I would like to know how the LED2 error (that apparently shouldn't be lit) can be fixed? Swapping PSU didn't help..

I have taken some close up photos of the x1000 motherboard in case there is anything obvious that I have missed, or maybe someone can spot something not right. Links here - note the hotglue in places was put there by Amigakit for transport to AU, not by me:

https://www.flickr.com/photos/29895888@N03/16878791329/
https://www.flickr.com/photos/29895888@N03/16877466800/
https://www.flickr.com/photos/29895888@N03/16857595777/
https://www.flickr.com/photos/29895888@N03/16442537624/

@Tonyw - thanks very much for your offer, very kind. I think I want to exhaust what I can do here locally first and then look at the next steps. It is good to know that you are willing to help me out when we reach that stage - I suspect it is not far away as I have run out of things to try...I am exhausted from spending most of the Easter weekend and this week troubleshooting it and trying things.

I hope we can quickly find a solution as I really want my X1000 back and working.

Catcha,
Epsilon
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Re: X1000 boots to black with Radeon R9 270X and 2.7 driver

Post by OoZic »

Did you disconnect the reset switch?

this thread mentions also the LED2 on: http://forum.hyperion-entertainment.biz ... 353#p26426 (post no. 6)

Reading the thread the reset switch was the problem?
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Raziel
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Re: X1000 boots to black with Radeon R9 270X and 2.7 driver

Post by Raziel »

OoZic wrote:Did you disconnect the reset switch?

this thread mentions also the LED2 on: http://forum.hyperion-entertainment.biz ... 353#p26426 (post no. 6)

Reading the thread the reset switch was the problem?
Nice find :-)

@Epsilon
Here's the direct link to the post in question and all follow up
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Entire ecosystems are collapsing.
We are in the beginning of a mass extinction.
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Re: X1000 boots to black with Radeon R9 270X and 2.7 driver

Post by Olrick »

As your troubles began when you swapped your graphics cards, did you make sure that some dust didn't fall in the PCIe slot, creating some kind of shortcut, aggravated by the successive swaps ?

The beta wiki article I wrote, when I beta tested the X1000, which summarizes information about Nemo's firmware, upgrade and rescue, has been made available in the public wiki:
http://wiki.amigaos.net/wiki/Updating_Nemo_firmware
God grant me the Serenity to accept the things I cannot change; Courage to change the things I can; and Wisdom to know the difference.
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