Strange problem?

AmigaOne X5000 platform specific issues.

Strange problem?

Postby appturk » Wed Mar 15, 2017 8:10 pm

I'm having a problem with the X5000-- it will no longer boot! I'm not sure what happened-- I turned it off before I left last week (I had to go out of town week for work) and when I came back it won't boot any more. :(

I get the splash screen with the X5000 logo, then after about a minute (longer than usual) it starts spinning, so I hit Enter and it gets to the boot screen.

I select AmigaOS and then I get the message:

"No bootable devices found. Press any key to return to the firmware."

If I hit any key it returns to the splash screen and repeats.

Is there anything I can do to fix this? I checked and the flash drive is still plugged into the SATA data and power ports. Is there something I can run on the command line to check to see what the problem is or fix it?
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Re: Strange problem?

Postby msalcedo » Wed Mar 15, 2017 10:07 pm

Have you tried to boot from the cd?

If so, did it show the devices (type info in a shell)...

also in the early menu box is systeminfo, try there to see more/
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Re: Strange problem?

Postby amigasociety » Wed Mar 15, 2017 11:08 pm

msalcedo wrote:Have you tried to boot from the cd?

If so, did it show the devices (type info in a shell)...

also in the early menu box is systeminfo, try there to see more/


I like Michael's approach also. I always like to boot from a known good source.... in this case the Amiga OS boot CD, so at least you can rest your mind at ease if issue is hardware or software.

If it boots from CD, then either the OS does not see a bootable amiga os drive anymore so maybe a cabling issue to tinker with or maybe the drive has some issues.

I am never afraid to erase and start over on a drive if it stops booting as long as I have backup.

I try to do that often myself.

Hope you get it running again!

TJ
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Re: Strange problem?

Postby tonyw » Thu Mar 16, 2017 12:05 am

If nothing has been changed, then it is most likely caused by one of two things:
(1) The CR2032 coin cell has died; or
(2) A SATA cable has a bad connection.

From your description, U-Boot is working OK, so the SD Card is working - don't touch it.
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Re: Strange problem?

Postby appturk » Thu Mar 16, 2017 8:08 pm

Thanks for the help I am working with an Interesting "customer"

We have checked the sysinformation *see attached. NO SATA devices are showing at all, the SSD and the DVD. We will try tonight to check to connections very good and / or try a 2 new SATA cables. ????? any thoughts I would think it a SATA cable but both??? that is a little strange?

*I can't put the image up?

Amiga On The Lake
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Re: Strange problem?

Postby Ribdevil » Fri Mar 17, 2017 11:30 pm

I have the same problem, but only sometimes, not in every boot.

I think the problem is a faulty SATA conector on the board. ( The cable moves too easy, and with much play ).

I make the next :
Switch off
Move a little on SATA conector in board.
Reconnect
Switch on, and boots fine.
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Re: Strange problem?

Postby appturk » Sat Mar 18, 2017 2:14 am

@Ribdevil

Yah but both??? the DVD and the Hard drive don't show???
I will try

thanks
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Re: Strange problem?

Postby appturk » Fri Mar 24, 2017 7:33 pm

HELP

Sadly, no. :( I put in a new coin cell and all it really did was reset the date and time (I was able to set them back in the u-boot command line)

I still get no SATA devices showing up in the system info, so it won't boot.

I tried a couple of things on the command line but I don't think it did anything (See attached image)

I'm not sure what to do now. Unfortunately i had a whole bunch of screenshots saved on the Amiga's SSD drive, and now I can't access them. I was wondering if I should take the drive out and put it in a USB enclosure and try to read it from Linux. Is that possible? At least that way I could rescue all the screenshots and I could still write the review.

Not the coin cell and why BOTH SATA drive are a no show I very much need a little help
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Re: Strange problem?

Postby smf » Fri Mar 24, 2017 11:22 pm

appturk wrote:I'm not sure what to do now. Unfortunately i had a whole bunch of screenshots saved on the Amiga's SSD drive, and now I can't access them. I was wondering if I should take the drive out and put it in a USB enclosure and try to read it from Linux. Is that possible? At least that way I could rescue all the screenshots and I could still write the review.



I dont know why your sata devices are not showing up :(
If you have a supported SATA card you could attach your ssd to that and boot the kickstart from USB flash memory?

Maybe it's even possible to boot from the SSD if you put it in the USB enclosure, i have never tested that.
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Re: Strange problem?

Postby tonyw » Sat Mar 25, 2017 12:36 am

Do you have a serial terminal that you can use to capture the debug output while U-Boot is trying to read the SATA controller?

Mine says (right at the end, just before the ball starts to spin):


SATA0 (3 Gbps) <------------------------ SSD on SATA 0 is OK

SATA1 (No RDY) <------------------------ CD/DVD on SATA 1 is disconnected
scanning bus for devices... <------------------------ Presumably scanning SATA 1
Found 0 device(s). <------------------------ Found nothing on port 1.

You can read the drive from Linux if it is FFS, but not other file systems.
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